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Privacy Policy

What Information We Collect
We collect information when you register, place an order, enter contests, respond to surveys or emails, or use site features. This may include your name, email, address, phone, credit card details. You can visit anonymously. We also gather info on gift recipients for purchase fulfillment, not for marketing. Like many sites, we use cookies. See "Do we use 'cookies'?" for details.

 

How We Use Your Information
The info we collect is used:

To personalize your experience and offer relevant content.
To improve customer service.
To process transactions quickly.
To manage contests, surveys, etc.
To send e - newsletters if you opt - in.
How We Protect Visitor Information
We implement security measures. Your info is in secured networks, accessed by authorized personnel. For orders and personal info access, we use a secure server, and sensitive data is encrypted.

 

Do We Use "Cookies"?
Yes. Cookies are files transferred to your hard drive via the browser (if allowed), helping us with shopping cart management, understanding preferences, and analyzing traffic. Third - party providers may assist. You can choose to get warnings or turn off cookies in your browser settings. Turning them off may limit site functionality, but you can still order by phone.

 

Who We May Share Your Information With
We don't sell or transfer your identifiable info to outside parties without notice, except as described. It may be shared with hosting partners and others who help run our business, as long as they keep it confidential. Non - personally identifiable info may be shared for marketing. We may release info to comply with the law.

 

How to Opt - Out, Remove or Modify Information
Modify email subscriptions in "My Account". To delete account info, sign in, go to 'Privacy Settings' and submit a request. We may check the request's authenticity. Note that we may keep transaction records.

 

California Privacy Policy
California residents can ask once a year if we've shared personal info with third parties for direct marketing. Email us at customerservice@randmvapeaustralia.com.

 

Right of Access of Personal Information
Registered users can access stored data by logging in. Download it from the ‘Account’ Page under ‘Privacy Settings’.

Categories of Personal Information Collected
Over the past 12 months, we've collected:

Identifiers like name, addresses, email, IP. For unverified users, DOB, last 4 digits of SSN, and ID card data may be collected.
Inferences from profiling for better product visibility.
Sources of Personal Information Collected
We collect info only through www.randmvapeaustralia.com.

Purpose of Collecting Personal Information
Same as "How We Use Your Information".

 

Personal Data Disclosed for Business Purpose
We share limited data with trusted third parties for:
Services like transaction processing, order fulfillment, age verification, account maintenance, hosting, and storage.
Do Not Sell My Personal Information
We don't sell customer data. We share with logistic and age verification partners for order fulfillment. Email us at customerservice@randmvapeaustralia.com for vendor compliance details.
Follow the steps under "How to Opt - Out, Remove or Modify Information".

Data Collection from Children under the age of 13
Our site only allows visitors of legal smoking age. No data from children under 13 is collected.
We don't sell covered info (physical address, email, phone). Email for compliance details.
Our site has third - party links. We're not responsible for their policies and activities.
Policy changes will be posted here and apply to info collected after the change. Last modified on March 1, 2022.
Contact us at customerservice@randmvapeaustralia.com or use the Contact Us Form on our site.
This policy applies only to online - collected info.
Using our site means you agree to this privacy policy.

 

Cookie Policy
Cookie Usage
We use cookies for personalizing content and ads, providing social media features, and analyzing traffic. Info about your site use may be shared with partners.

Cookie Law
In the UK, the PECR regulates cookie use. We comply by providing cookie info and getting consent, except for strictly necessary cookies.

Duration & Responsible Party
Cookies can be session (expire when you leave) or persistent (last longer). They can be first - party (set by our site) or third - party. You can turn off third - party cookies in your browser.

Your Consent of Cookies
We use necessary cookies to run the site and optional cookies for a better experience. We need your consent for optional cookies. You can change or withdraw it on our Cookie Policy page.
Block cookies in your browser settings. But blocking all may affect site access. Check your browser's 'help' menu for details .